F A Q s

What kind of work does your company do?

 

We do everything from handyman work to complete renovations and everything in between – interior and exterior - electrical, plumbing, painting, tiling, plastering, drywall, and all kinds of carpentry. We have a master carpenter who can make anything out of wood. We also change water heaters and can do some HVAC work.

 

Do you do free estimates?

 

Yes!

 

Do you charge by the job or hourly?

 

It depends. For new customers who don’t know our company, it’s more comfortable for the customer to pay by the job; but, for old customers it’s usually by the hour. We charge for labor plus materials. We usually buy whatever rough materials are needed and then ask for reimbursement. Finish materials, such as paint, need to be purchased directly by the customer. We do charge for shopping time. We find that by choosing your own materials you don't have to pay us a mark-up for materials purchased. We'd be happy, of course, to offer you guidance in this part of the process.

 

 

Do you have your own crew?

 

We have our own crew who have been with the company for over 20 years.

 

 

What is the process for getting a project started?

 

We will meet with the customer to go over the work and come up with a proposal.

Once a contract is signed, we ask for as deposit and then schedule a start date.The customer and job foreman will walk through the project together before actually starting the work.

 

What are your hours?

 

We work Monday – Friday, 7:30 AM – 5:00 PM.  Evening appointments for estimates are available.

Evanston, IL • 847-869-8918

Mobile  847-274-5193

 

linda@thefixitcompany.com